Frequently Asked Questions

Find answers to common questions about our store, services, delivery, and policies. If you can't find what you're looking for, our team is always ready to help.

General Store Information

Delivery & Special Orders

Services & Rentals

Returns & Policies

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Frequently Asked Questions

General Store Information

What are your store hours?

Where are you located?

Do you offer contractor discounts or accounts?

Are you an Ace Hardware store?

Delivery & Special Orders

Do you deliver building materials?

Can you special order items that aren't in stock?

How long do special orders take?

Services & Rentals

How does tool and equipment rental work?

Do you cut glass or repair screens?

Do you cut keys or mix paint?

Returns & Policies

What is your return policy?

Can I return Ace Hardware online purchases at your store?

Still have questions?